Acceptable use policy
HyperAI Inference is built for ambitious work. This policy sets out the few things it must never be used for, so that the platform stays fast, safe and available for everyone.
1. Scope
This policy applies to everyone who uses HyperAI Inference — through the console, the Playground or the API — and to anyone who uses a product you build on it. It forms part of our terms of service. You are responsible for the use of your account and your API keys, including use by your end users, and for making sure your own users follow rules at least as strict as these.
2. Prohibited content and activity
You may not use the service to create, request, distribute or facilitate:
- child sexual abuse material, or any content that sexualises minors;
- content that incites or promotes violence, terrorism or violent extremism, or that threatens or harasses any person or group;
- weapons capable of mass casualties — biological, chemical, nuclear or radiological — or meaningful help in making or deploying them;
- malware, ransomware, exploits or other code intended to damage or gain unauthorised access to systems;
- fraud, scams, phishing, impersonation, or deceptive content presented as genuine;
- non-consensual intimate imagery, or content that sexualises a real person without their consent;
- unlawful surveillance, tracking or profiling of individuals, or the collection of personal data without a lawful basis;
- unlawful discrimination in decisions about employment, housing, credit, insurance, education or access to essential services;
- disinformation campaigns intended to manipulate elections or democratic processes;
- anything that infringes the intellectual property, privacy or other rights of others; or
- any other activity that is illegal where you or your users are.
3. Protecting the platform
You may not:
- probe, scan or test the vulnerability of the service without our written permission;
- attempt to bypass rate limits, authentication, metering or any other control;
- access another customer's account, keys or data, or attempt to;
- share, sell or publish API keys, or embed them where others can extract them;
- send traffic designed to degrade the service for others, or create multiple accounts to multiply free allowances;
- offer raw access to the service to third parties as a standalone product, or sublicense it, without a written agreement with us; or
- use the service or its output to build a competing inference platform by systematically extracting it.
4. High-stakes uses
Model output can be wrong. Where you use it in medical, legal, financial, employment or safety-critical contexts, you must keep a qualified human in the loop, tell people when they are interacting with an AI system where that is required or would matter to them, and comply with the rules that govern your sector. See our responsible AI policy.
5. What we do about misuse
If we reasonably believe this policy has been breached, we may, in proportion to the seriousness of the breach: contact you and ask you to stop; lower your rate limit; revoke an API key; suspend your account; or close it. Where there is a risk of serious harm or a legal obligation, we may act first and tell you afterwards, and we may report unlawful activity to the relevant authorities.
6. Reporting misuse
If you see the service being misused, or you believe you have found a security vulnerability, write to our published contact address. Tell us what you saw and, if you can, when. We look into every report.
7. Changes
We may update this policy as the law and the technology change. Material changes will be announced before they take effect; the date at the top of this page is the current revision.